Consulting

Our technical experts are trained on all related technologies, including object-oriented programming and Web development, with extensive vertical market application experience. Let our consultants design and implement your new document management solution or optimize your existing system. A consultant can also convert data from your legacy systems into Fortis or FortisBlue, recover a damaged database, or teach you how integrate document management with your other business software.

Implementation
Implementation services include database design, setup and rollout. Deployment services include planning installation and training to ensure your Westbrook Technologies solution implementation is successful. Our consultants ensure rapid installation that provides a solid system foundation for the deployment of any Westbrook Technologies product suite offering.

System Design
A well-thought out plan is essential to the usability and performance of any database. When using a Relational Database Management System (RDBMS) like SQL Server or Oracle, in conjunction with Fortis; or SQL Server in conjunction with FortisBlue, it is well-thought out database design is critical. Westbrook’s Professional Services can schedule a site survey and/or database design study to properly define those business units to be included in the implementation and analyze the effect of the overall design and functionality of your content management system.

Conversion
You may have just purchased a new Westbrook Technologies product and require conversion of pre-existing legacy or disparate EDM system data and images. Our Professional Services consultants provide the most cost-effective, technically reliable and convenient method of converting your documents and data to your new system.

Data Distribution
Westbrook Professional Services develops customized routines to distribute metadata to applications, validate metadata accuracy and provide conditional responses based on certain metadata values. This also includes data replication for disaster recovery and performance purposes.

Workflow Design and Implementation
Westbrook Technologies’ Professional Services offers a tailored action program to meet the growing need for workflow analysis and deployment. Our consultant will work with your project team to analyze the current business processes, recommend enhancements through re-engineering daily work routines and implement our workflow products.

System Recovery
When your key business application goes down, call on Westbrook Technologies’ Professional Services to quickly restore corrupted or damaged databases.

System Performance Review and Optimization
Despite careful planning, certain changes can significantly impact the stability and overall efficiency of your system. These changes may include sudden staff reduction, introduction of a new type of form or document, a change in a daily work routine or upgrading network hardware. Westbrook Technologies’ Performance Review and Optimization service provides a mechanism to help adjust to changes within the enterprise. Furthermore, our consultants can identify causes of poor performance and recommend the appropriate fine tuning to increase the overall performance of your system and keep your document management software running at optimal levels.

Fortis Web Expansion
As the computing model changes from client-server-based systems to thin-client systems, integration via the Web will continue to grow. Understanding how to customize Fortis Web templates and extend their capabilities will be important, as the business need will warrant knowledge in this area. Our Professional Services consultant will assess your needs and develop a solution that will integrate into your existing intranet or Internet site, as well as educate you on continued support and maintenance of Fortis Web.

Project Management
Our consultants can manage all aspects of a document management implementation including the initial scope of work, the development of custom integration, final product installation, support resource scheduling and project team communication. By utilizing a proven project methodology, Westbrook Technologies’ Professional Services offers your organization reliable and precise execution of project objectives.

Staff Augmentation
Staff Augmentation will assist you in growing your consulting business even if you lack the amount of work to justify additional resources. We also support short term, high workload problems that require temporarily increasing your existing staff.