Westbrook Technologies: Enterprise Document Management Software for the Mid-Market
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Westbrook Technologies, Inc.
22 Summit Place
Branford, CT 06405 USA

Toll free:
800-949-3453

Outside U.S.:
(+1) 203-483-6666

Fax:
203-483-3350

e-mail:
info@westbrooktech.com

 

 


 
  Software Re-registration Procedure
Updated Decmber 2002

This procedure is for Re-registration of Westbrook Technologies software only.

Re-Registration Information
Prior to submitting this re-registration form, please review the following information and procedures relating to the software re-registration process.

Before calling for your Re-registration number, be sure that the software has been installed and is working properly. Upon installation, you are provided with a number of pre-registration "runs" to assist in the installation, configuration and testing of the software. If a problem is encountered during the installation, or while configuring servers or workstations, reinstallation can be accomplished with no delay. Registration is usually the last step in the installation process. Re-registration will not be approved unless the installation process has been completed.

Re-registration is designed for the rare occasions when a hardware failure is encountered, or system upgrading is desired. We request these procedures be followed when the need for re-registration arises, so we may expedite the re-registration process.

  1. Contact Software Support for the accompanying Re-registration Form. You may call them at extension 771.
  2. Complete all requested information, including the reason for re-registration and a contact name and phone number.
  3. Fax the completed Software Re-registration form to: 203-483-3350
  4. The Re-registration form will be reviewed promptly. A follow up call for more information may be required.
  5. The new Registration number will be delivered by the software Support, by phone or fax, as soon as possible.

Note: Normal Re-registration processing may take up to 24 hours.

Download the Request Form Here

 

 

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