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Higher Education

Attracting first-rate scholars, improving student services and easier compliance are the ultimate goals
Administrative processes relating to admissions, financial aid, transcripts, and billing must be completed within the fixed time frame of an academic year. To be responsive and attract the best students, colleges and universities need to facilitate efficient workflow as student files move from the Admissions Office to the Registrar’s and Financial Aid offices. Educational institutions are also seeking to reduce costs by streamlining the operations of business areas such as accounts payable, facilities management and human resources. In addition, federal and state records management rules, such as FERPA (Family Educational Rights and Privacy Act), mandate that colleges and universities keep student records, including transcripts and correspondence, virtually indefinitely, while assuring student privacy and confidentiality.

Higher education gives document management top marks
Colleges and universities are learning how document management solutions can help them better manage student records, safeguard sensitive financial information, improve the operations of their business units, and comply with state and federal regulations. Content management software can also work in tandem with other business applications to share information and improve workflow in the Accounts Payable, Payroll, Human Resources and Financial Aid offices.

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