Westbrook Technologies

Education and Training FortisBlue Customer Courses

The following course offerings are designed to give customers the tools they need to get the most out of the investment in their Westbrook Technologies document management solution.

Westbrook Technologies courses require basic knowledge of the Windows operating system environment, industry-related hardware and software experience and a general understanding of the concepts of scanning, imaging and content management. Some courses also require basic knowledge of Windows networking and other criteria as specified in the prerequisites listed with each course description.

FortisBlue End User

  • The end users of a FortisBlue implementation are the true test of its success. However, if they aren't properly trained, they won't use the product to its full potential. Westbrook Technologies offers a comprehensive user education course to ensure that FortisBlue customers can quickly take advantage of the full range of FortisBlue capabilities. Attendees will learn various methods to bring documents into FortisBlue and identify and organize them for later retrieval. They will also learn how to find and manage their documents after they are in the system. They will leave class with a thorough understanding of the end-user functionality of FortisBlue. This class is the first two days of CFBA class.
  • Length: Two day
    Cost: Please call your partner for pricing
    Audience: Class is open to Partners and customers
    Partners: sales personnel
    Customers: end users
    Prerequisite(s): Basic Windows operating system skills
    Recommended: Understanding of document management concepts, and how FortisBlue will be used
    Completion: Attendance of both days of this course is required to become a certified FortisBlue user
  • Certified FortisBlue Administrator (CFBA)

  • This course begins with a focus on the end-user functionality of FortisBlue. The remainder of the time is spent learning administration and maintenance of the system, including understanding best practices for good system and database design techniques. Class is primarily hands-on.
  • Length: Five days
    Cost: Please call your partner for pricing
    Audience: Class is open to customers
    Advanced MIS staff, system administrators, database administrators, and support technicians
    Prerequisite(s): Windows operating system skills
    Recommended: Advanced Windows operating system skills including an understanding of basic Windows networking concepts; understanding of document management concepts, and how FortisBlue will be used
    Completion: Attendance at all five days of this course is required to become CFBA